{"id":3059,"date":"2021-04-06T15:30:58","date_gmt":"2021-04-06T12:30:58","guid":{"rendered":"https:\/\/cherrymoon.eu\/?page_id=3059"},"modified":"2021-04-06T15:34:35","modified_gmt":"2021-04-06T12:34:35","slug":"complaints-and-returns","status":"publish","type":"page","link":"https:\/\/cherrymoon.eu\/sk\/complaints-and-returns\/","title":{"rendered":"Reklam\u00e1cia a Vr\u00e1tenie"},"content":{"rendered":"<h3>Reklam\u00e1cia tovaru<\/h3>\n\n\n\n<ul><li><strong>Ako postupova\u0165 pri reklam\u00e1cii:<\/strong><ul><li>Po\u0161koden\u00fa z\u00e1sielku vr\u00e1tane obalov\u00e9ho materi\u00e1lu, pros\u00edm nelikvidujte, ani n\u00e1m ju neposielajte sp\u00e4\u0165. V\u0161etko si ponechajte po cel\u00fa dobu reklam\u00e1cie.<\/li><li>Pred vr\u00e1ten\u00edm tovaru n\u00e1m nap\u00ed\u0161te email na kate.cherrymoon@gmail.com.<\/li><li>Uve\u010fte \u010do najpodrobnej\u0161\u00ed d\u00f4vod reklam\u00e1cie. <strong>V pr\u00edpade po\u0161koden\u00e9ho tovaru tie\u017e fotografiu po\u0161kodenia a bal\u00edka, v ktorom tovar dorazil.<\/strong> K uznaniu reklam\u00e1cie nie je v\u017edy nutn\u00e9 odosiela\u0165 tovar sp\u00e4\u0165.<\/li><li>Po\u010dkajte na posudok reklama\u010dn\u00e9ho oddelenia. <strong>Najnesk\u00f4r do 3 pracovn\u00edch dn\u00ed v\u00e1s budeme kontaktova\u0165 e-mailom a spolo\u010dne sa dohodneme na \u010fal\u0161om postupe.<\/strong> V\u0161etky reklam\u00e1cie vyrie\u0161ime najnesk\u00f4r do 30 dn\u00ed.<\/li><\/ul><\/li><\/ul>\n\n\n\n<h3>Na \u010do si d\u00e1va\u0165 pozor pri vr\u00e1ten\u00ed a v\u00fdmene:<\/h3>\n\n\n\n<ul><li>Na vyplnenie online vratkov\u00e9ho formul\u00e1ra m\u00e1te 14 dn\u00ed od doru\u010denia tovaru na va\u0161u adresu.<\/li><li>Tovar nesmie <strong>uk\u00e1za\u0165 zn\u00e1mky opotrebenia, pou\u017e\u00edvania, \u010di po\u0161kodenia.<\/strong><\/li><li>Tovar mus\u00ed by\u0165 <strong>starostlivo zabaleny<\/strong>, ide\u00e1lne v obale, v ktorom v\u00e1m bol zasl\u00e1ny, aby nedo\u0161lo k jeho po\u0161kodeniu po\u010das prepravy.<\/li><li>Uve\u010fte \u010do najpodrobnej\u0161\u00ed d\u00f4vod reklam\u00e1cie. <strong>Pros\u00edme, nezasielajte tovar nasp\u00e4\u0165 formou dobierky,<\/strong>tak\u00e9 z\u00e1sielky nem\u00f4\u017eeme prevzia\u0165.<\/li><li>Berte pros\u00edm na vedomie, \u017ee eshop <strong>CherryMoon.eu neprepl\u00e1ca n\u00e1klady na zasielanie tovaru spat na jeho adresu.<\/strong>.<\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>COMPLAINT How to process a complaint: Please do not throw away the damaged shipment (including&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/cherrymoon.eu\/sk\/wp-json\/wp\/v2\/pages\/3059"}],"collection":[{"href":"https:\/\/cherrymoon.eu\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cherrymoon.eu\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cherrymoon.eu\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cherrymoon.eu\/sk\/wp-json\/wp\/v2\/comments?post=3059"}],"version-history":[{"count":2,"href":"https:\/\/cherrymoon.eu\/sk\/wp-json\/wp\/v2\/pages\/3059\/revisions"}],"predecessor-version":[{"id":3062,"href":"https:\/\/cherrymoon.eu\/sk\/wp-json\/wp\/v2\/pages\/3059\/revisions\/3062"}],"wp:attachment":[{"href":"https:\/\/cherrymoon.eu\/sk\/wp-json\/wp\/v2\/media?parent=3059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}